Reference

How We Protect Your Personal Data

At cafeqq login, we collect only the data we need to keep your account running smoothly — from identity verification to payment records via DANA, OVO, GoPay, and…

Data collected at account opening onlyDANA, OVO, GoPay & QRIS transaction records securedRetention period disclosed per data categoryRight to request deletion anytimeContact our privacy team within 24 hours

Explore the Lobby Read FAQ

Explore What Data We Actually Collect

cafeqq login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we record your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log session timestamps, device type, and IP address to detect unauthorised access. Transaction histories

1
tied to your deposit and withdrawal activity are stored for a minimum of five years, which is consistent with financial record-keeping obligations that depend on local law. We do not sell your data to third-party advertisers. Indonesian accounts registered from cities such as Yogyakarta or Denpasar
2
are subject to the same data handling standards as all other accounts on our platform. Cookie data collected during your session is used solely to maintain your login state and remember your lobby preferences — it is never shared externally.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to review, update, or erase any personal data we hold about you, our dedicated privacy support team is available seven days a week between 08:00 and 23:00 WIB. You can submit a data request through live chat, email, or our in-app contact form — and we aim to respond to every privacy query within 24 hours of receipt.

Team online

Live Chat

Start a live chat session from your account dashboard any day between 08:00 and 23:00 WIB. A privacy support agent will take your data request and confirm receipt within minutes.

Email Request

Send your data access or deletion request to our privacy email address. We acknowledge every email within 24 hours and complete the review within seven business days, where local law permits.

In-App Form

Navigate to Account Settings → Privacy & Data on the cafeqq login app or mobile site to submit a structured data request form. Your submission is logged automatically with a reference number for tracking.

HOW WE HANDLE DATA

Browse Our Data Handling Commitments

Our approach to data handling is built on transparency at every layer — from the moment you open your account to the point you request deletion.

Encrypted Storage

All personal data, including payment details linked to DANA, OVO, GoPay, and QRIS, is stored using AES-256 encryption. Access is restricted to authorised personnel only and reviewed quarterly.

Cookie Policy

We use session cookies to maintain your logged-in state and functional cookies to save your lobby preferences. No cookies are used for cross-site advertising or sold to external data brokers.

Account Security

Two-factor authentication is available on every account. If we detect a login attempt from an unrecognised device or IP address, we send an immediate alert to your registered email or phone number.

Retention Schedule

Identity verification documents are held for five years from account closure, in line with financial record obligations that depend on local law. Inactive session logs are purged after 90 days automatically.

Third-Party Sharing

We share data only with payment processors required to complete your DANA, OVO, GoPay, or QRIS transactions. We do not share your data with advertisers, data brokers, or unaffiliated platforms.

Data Change Requests

You can request a correction, export, or deletion of your personal data through live chat, email, or the in-app form. We complete verified requests within seven business days and send you a written confirmation.

Open the Answers to Your Privacy Questions

The questions below reflect what our account holders most often ask about how we collect, store, and manage personal data on cafeqq login. Each answer is specific to how our platform operates for Indonesian accounts, including rules that depend on local law.

We collect your full name, email address, phone number, date of birth, and the payment method you link — such as DANA, OVO, GoPay, or QRIS. We also log your device type and IP address for security monitoring purposes.

Identity documents and transaction records are retained for five years after account closure, consistent with financial obligations that depend on local law. Inactive session logs are automatically purged after 90 days.

Yes. Submit a data export request via live chat between 08:00–23:00 WIB, through our privacy email, or through Account Settings → Privacy & Data in the app. We deliver your data package within seven business days.

We share data only with payment processors needed to complete your DANA, OVO, GoPay, or QRIS transactions. We do not sell or transfer your information to advertisers, data brokers, or unrelated platforms under any circumstances.

Go to Account Settings → Privacy & Data on your account page and submit a deletion request, or contact our privacy team via live chat or email. We aim to complete verified deletion requests within seven business days.

We use session cookies to keep you logged in and functional cookies to save your lobby preferences. You can manage cookie permissions through your browser settings; disabling functional cookies may affect your account session experience.

Payment details are encrypted with AES-256 and stored on access-restricted servers. Only the payment processors authorised to clear your DANA or OVO transaction can access transaction-level data, and only for that specific operation.

How We Protect Your Personal Data

Reach Our Privacy Team Directly

Live Chat

Email Request

In-App Form

Browse Our Data Handling Commitments

Encrypted Storage

Cookie Policy

Account Security

Retention Schedule

Third-Party Sharing

Data Change Requests

Open the Answers to Your Privacy Questions

01 What personal data does cafeqq login collect when I open an account?

02 How long does cafeqq login keep my personal data after I close my account?

03 Can I request a copy of the data cafeqq login holds about me?

04 Does cafeqq login share my data with third parties?

05 How do I request deletion of my personal data from cafeqq login?

06 What cookies does cafeqq login use and can I disable them?

07 How does cafeqq login protect my payment information linked to DANA or OVO?

Related Pages